Frequently Asked Questions
Common Questions
How many jobs am I allowed to post?
Employers can post as many jobs as they’d like. Our annual fee includes unlimited jobs, so be strategic, and build posts for each location that is hiring. Often, we see people list “various locations” as the city. There’s no need. Tailor the post to each market (eg., Nashville, Charlotte, Seattle, Toronto, etc.), and post them individually. People will respond better when the posting feels familiar.
How long will my job posts remain open?
Each job remains open for 180 days. At anytime, you may mark your job as “closed” if you fill the position before the expiry date.
Where do I find my applicants?
If we’re collecting applications on your behalf, then at the bottom of your job posting there will be an Applications panel. Any person that has applied through our site will be listed here. You’ll also receive an email for every application that’s submitted. If you’ve added your own application URL, we’ll redirect the applicant to your website to apply. Once they leave our site, we’re not able know whether the applicant has actually applied.
What happens when I mark a job as urgent?
Sometimes you might need to fill a job quickly. Urgent jobs help you stand out from the crowd. There's a lot that we do to help. Here's a rundown of what marking a job as urgent does:
Your job will be displayed in a different color from other jobs.
If a site visitor filters for a specific job category, urgent jobs are listed first.
If an urgent job is found in search results, the urgent job is listed before non-urgent jobs.
A job will remain urgent until the posting expires or you close the job.
The difference is A LOT! Consider making your next job urgent.
How do I format the content of my job post?
Formatting your content is one of the easiest ways to make your job posts more readable. If your post is readable, it's more likely that it'll see more readers. More readers equals more people applying to your jobs. How great would that be!
Bullets and light formatting will improve your job post's overall readability by taking advantage of whitespace. Content chunking (grouping) will help with reading and people's ability to mentally process your content.
We offer a select set of formatting tools. These include bolding, italics, underlining, links, different heading sizes, numbered lists, and bullets. Use each of these appropriately and your job posts will shine! 🌟
To format your job post, simply select the content that you want to format and formatting toolbar will appear near the selection. Click the type of formatting you want and we do the rest.
My job posting category does not exist, now what?
Our job categories are specific to airports. These include both airside and landside jobs.
If you would like a new category added, please email us with the name and we’ll do our best to get it added quickly.
I posted a job and when I came back, it was marked as closed. The strange thing is, I didn’t do it.
There are likely one of two things that happened.
First, the posting may have expired and the system archived it for you. This operation is in place by design. Why would you want an old job posted anyways?
The second scenario could be, we may have closed it for you. In order to maintain the quality that we're known for, we need to "police" certain posts. If your posting is not related to a job at an airport or includes inappropriate content, it will be removed. When you do post inappropriate jobs, you dilute the experience of job seekers. Plus, job seekers aren't browsing Superfly Jobs for jobs outside of airports. Superfly Jobs has always served airports and that continues to be our focus.
Pricing
As our world continues to reopen, our annual fee is $0 for unlimited jobs. Consider it the COVID discount. We’re trying to keep costs as low as possible to help our airports get back on their feet.
All prices posted are in USD. We are a subscription service and will renew annually unless your subscription is cancelled.
Can I pay monthly?
Job posting are free, so no. ☺️
What payment methods do you accept?
We require a credit card for payment (Visa, Mastercard, and American Express) - no invoices, no checks, no ACH/wire, no PayPal, and no cryptocurrency.
How do I cancel my subscription?
Cancelling is super easy. Simply log in, and click edit [ your company name ]. Scroll down to the Your Subscription panel. Here, you will see a link to Cancel Subscription. Click that and you’re finished. Easy peasy!
Do you offer refunds?
No. Since annual subscriptions are less than monthly subscriptions, we don't offer a refund. If you cancel your subscription, you'll continue to have access to the months that remain on your account. If you delete your company, all data will be removed, including access to post jobs for any remaining months.
What if I have more questions?
Use our contact page to send us your question, and we’ll help you out.